Webinar: Reduce Cost & DSO through Automated Dunning
The collection letter is one of the most important tools in a credit professional’s arsenal, but oftentimes it is a manual, time-consuming task. Many ERP systems lack the flexibility that your A/R Department needs to generate letters based on a customer classification, amount owed or delinquency. This lack in automation causes a delay in delivering the letter and inevitably leads to a delayed payment.
Automated dunning process provides free customer touches with existing headcount. User definable templates and automatic escalation allows the appropriate messages to be sent to your customers.
- Learn to create dunning letters and statements that can be automatically sent via email, fax, or regular mail in minutes without IT support
- User definable rules engine for automatic escalation
- Embed financial details within letters
- The importance of real-time integration to prevent sending letters to customers who have already paid Matching each customer with the right business logic.